Support

Account access

Use password recovery to request a reset link. If email delivery is unavailable or you cannot access your account email, use the form below. An administrator must confirm ownership before changing account access.

Subscriptions

Open billing management from the premium page to manage or cancel a Stripe subscription. For billing or refund questions, include the account email, payment date and Stripe receipt reference if available. Do not send full card details.

Reading history and privacy

Individual saved readings and chat sessions can be removed using their history controls. Request account deletion, correction or an export using the form below. See the privacy notice for storage and provider processing details.

Send a support request

Describe what happened and which page you were using. Submissions are saved for administrator review; keep the reference number shown after a successful submission.