Support

Account access

Use password recovery to request a reset link. If email delivery is unavailable or you cannot access your account email, use the form below. An administrator must confirm ownership before changing account access.

Subscriptions and billing

Premium subscriptions are billed through PayPal. To cancel, sign in to your PayPal account and go to Settings > Payments > Manage automatic payments (shown as Payments > Automatic payments in the PayPal app), select Astara4d and choose Cancel.

Cancelling stops future payments. Premium access continues until the end of the period you have already paid for. You can upgrade again any time from the premium page.

For billing or refund questions, use the form below and include your account email, the payment date and the PayPal transaction ID from your PayPal receipt. Never send passwords or full card details.

Reading history and privacy

Individual saved readings and chat sessions can be removed using their history controls. Request account deletion, correction or an export using the form below. See the privacy notice for storage and provider processing details.

Send a support request

Describe what happened and which page you were using. Submissions are saved for administrator review; keep the reference number shown after a successful submission.